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Verified accounts

Verified Accounts for Australia Post

Ensure every U.S.-bound shipment clears with duties paid through a Zonos Verified Account

As of August 29, a new U.S. executive order now requires all postal shipments valued at less than $800 USD into the United States to have duties prepaid. If you're shipping parcels under $800 USD to the United States through a post, you must now prepay duties before your parcel crosses the border.

To support small businesses and merchants, Zonos partnered with Australia Post to provide Verified Accounts for their merchants.

When a Verified Account is/is not needed

A Verified Account is only needed if you want to ship packages under $800 USD to the U.S. AND you have a business account with Australia Post or you want to use our Quoter tool to get duty costs with Australia Post. If you are a casual shipper, you can use the retail counter for your U.S. shipments instead.

What is a Verified Account? 

Verified Accounts keep your shipments moving. With a Verified Account, Zonos is able to collect duties from you and remit them directly to U.S. Customs and Border Protection (CBP) on your behalf, fulfilling the requirement for prepaid duties on postal shipments under $800 USD.

This allows Australia Post to continue issuing labels—knowing duties will be properly calculated, collected, and paid. Here's how it works:

  1. Sign up for a Verified Account via the post referral link (we'll connect it to your post account automatically).
  2. Optionally add duties to your pricing using free tools in Dashboard Lite to find out duty rates for your products.
  3. Start shipping confidently with prepaid duty validation on every U.S.-bound parcel.
  4. Zonos will bill you for duties and processing/clearance fees as shipments are processed by the post.

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